Last night's outage in Site Updates (Josh)

Hi everyone, happy Sunday!

Last night some of you probably noticed that the site was crashing and the sad panda was on the prowl. This is the same issue PB has been seeing over the last several months, and SM was kind enough to jump in and restart the server. It’s a temporary fix, but we’re back online and stable for now.

Lt. Dan and I are still getting our footing, and this outage (which happened while both of us were away from our computers) was a good learning experience for us about logistics. We’ll be putting a contingency plan in place to handle this kind of thing in the future.

I’ve been having a lot of behind the scenes brain-dumping and strategy conversations with SM and Lt. Dan. We’re starting to dig into the code to get an idea of what kind of resources we’ll need to put in place a permanent fix. Until then, the panda may come out and play occasionally, but there’s a light at the end of the tunnel.

And that light? It’s named Mochi:

(“mow-chee”)

Expect more in the coming weeks about roadmap and next steps.

<3,
-J