Bad Day in New Diary

I had a very bad morning yesterday. I was calling my pharmacy to phone in a prescription. They told me that my Medicare was cancelled Shit. I had no idea about this. I said this is news to me. They checked with my medicade account and they had the wrong birthdate .They typed in the wrong birthdate only to be told that they didn’t cover the particular med. I could not get my med filled.

I was in a panic state. The first thing I did was call Healthways. I talked with Billie my case manager. At first she said she was tied up and couldn’t come down today. I was pleading with her to come. We made an appointment at 9 for Monday. Then she said if she can she will stop by. In the meantime she gave me some numbers to call. One was DHHR, one was Medicade number. She suggested I try calling these numbers myself. I was saying I do not know how to fix the problem.

After I talked with Billie I decided to try calling Social Security. I called the office in Steubenville. I was on hold for an hour. I never did get to speak with them. Then I called the Medicade number. I was on hold for a long time. I finally got to a live voice. I didn’t get much headway with the person I talked with. For one thing I couldn’t hear. She did give me the number for this one company called Humana

I never remembered signing up for a Humana account. This was the first time I heard anything about it. Anyways I called Humana. I didn’t get much information . They told me I don’t have an account with them. They kept asking me for an account number or social security number. I gave them my social. I talked with one guy I gave him my address and phone number. He was saying that a representative might be visiting me Monday. After that he hung up on me.

I didn’t have much success with these phone calls. Anxiety was through the roof. I just didn’t no what to do. I phoned Healthways again. I left a message on the answering machine. Then my case manager was knocking on my door. I had to sign a release form so she could represent me . She made a few phone calls. She called the pharmacy then Medicaid. It turns out that I am going to get a Humana account that will start on 12/1 She called the pharmacy back and gave them the new insurance information. To make long story short I was able to get my med yesterday afternoon.

I was still shaken after she left. I am still confused about the whole thing. I asked her why was my Medicare acct closed. She said I still have an account. So I do not know if I have a Medicare account or what. I do not know what the deal was with that shit. Then I was confused about the birthdate. on my medicade acct. At one point I remember my caser manager saying that if there is a birthday problem at Healthways I might be denied services because my insrance wont pay for it. I was supposed to call down there but I never did I will have to ask about that on Monday.

Problems, problems and more problems. First SS was messing with my social security. They were going to charge me a $135 overpayment. Now my insurance is screwed up. In the afternoon I started thinking all kinds of crazy stuff. I was wondering if my former caregiver was messing with me. She was into witchcraft and I thought she might have put some kind of curse on me. When I am really anxious and upset I start thinking crazy stuff like someone is out to get me.

Anyways Chocolatechip came up late in the afternoon. She started her holiday baking. She made some peanut butter cookies. I started to feel better We watched some tv and she fixed a nice dinner. She even cleaned up the kitchen. She is a wonderful woman and I am lucky to have her in my life.