Expensive? in Diary

I just spent 40 minutes carefully drafting a reply to a potential customer. His uncle is disabled and his dog is currently in kennels but they want to get him back home so need someone to help him look after the dog. My price for one hour is the same as a full day in the (very cheap) kennel he’s in and he said “It needs to be cheaper than the kennel otherwise there’s no point taking him out.”

Never mind the dog will be getting one to one attention from me which he won’t get in the kennel, he’ll be much happier at home, and I have to take my travel time and costs into account. It’s a 40 minute round trip for me, which I won’t be getting paid for, and I’m a cheaper than all other pet sitters in my areas.

sigh

I hope this isn’t going to be a regular thing, he seems to be forgetting that this is my entire job and hasn’t realised what my hourly take home pay would be. It’s completely different from a kennel; if they’re charging £10 for 24 hours, that works out as 41p per hour; is he expecting to pay that for a home visit?

Already learning so much about people’s perceptions of value :o(

edit We had a long conversation and I pointed out the differences/ positives and he eventually agreed to take me up without cutting my prices. So yay, new customer! It’s going to be daily visits for the forseeable future so that’s a big boost :o)

Last updated September 01, 2014