Snark Files Volume 1 Issue 1 in Snark Files

Two snark bits for you today...

1. Glee/Cory Monteith

   Can this please be over? Seriously it has been over a month of tributes and how hard it is and blah blah blah. I am not heartless, I have lost close people, very close family members, and we got over it, in a very timely manner. But every freaking time I log onto TV Line, there is another Glee/Cory Monteith/Tribute story. Every freaking time. There were fewer stories when James Gandolfini died and that was shocking and he was a much bigger name than Monteith. Not that Monteith's death wasn't tragic, but was it really a shock that he overdosed? How many rehab trips did he make? Just saying. Can we please move on and get on with life.

Oh and can that show just end please? It hasn't been good since season one and it is a total shit show now.

1. Customer Service

No offense to anyone out there who is a customer service representative or a person to whom English is a second language. That said, I am sick and tired of calling customer service to be met with people I can't understand, be it their accent or that they talk 60 mph. I am particularly irritated that the last two times I called a certain company's customer service department, neither representative could not spell "mystery" correctly. Honestly, these people fill out an application right? Mystery is still a basic word in the English language is it not? It is in the paper on an almost daily basis isn't it? Why is it so difficult to spell?

And why is there one customer service number when, when some live human being comes on the line, they route you to another department, who then routes you to another department who then has no clue what you are asking and gives you a secret number to call? Is it that they can't answer your question and hope that you will become so frustrated as to just stop calling? Seriously assholes, that is not going to happen. I am going to call every day and when that doesn't work I am going to send daily emails until you deal with the problem.

Company above which I should not name, got a very blunt email from me this evening after a very frustrating hour long call session which did nothing to answer my question. At leas this time though I wasn't told "do not call back". Yes, this is what they are telling customers now, "do not call back,"

Until Next Time...

Snark On