Schedules in Book Seven: Reconstruction 2020

Well, this is bloody stupid.
One would think that a scheduled repair or service would put some kind of importance on the concept of SCHEDULE.
I had scheduled a heater clean for 8 a.m. and a water softener check at 10 a.m. with the intention of going into town this afternoon.
At 8:00, as my heater people were coming in… the Water Guy calls.
“Can I come over now?”
Well, I have other service people here so that isn’t going to work.
“OK. I’m going out of town so, do it another day?
No. I have it scheduled for 10 this morning.
“Yeah but I’m going out of town. I mean, I could swing by this afternoon, I guess.”
Fine.

But GR. What the hell? Where is the professionalism?? If you’ve agreed to perform a specific service at a specific time ESPECIALLY if the service is in someone else’s HOME… don’t get surly when a person expects you to keep the damned schedule!